关键词: 就业服务信息化, 人力资源配置, 电子终端, 客户服务, 呼叫中心

Abstract:

In order to reduce the job supply and demand information asymmetry caused by frictional unemployment and further improve the success rate of human resource allocation,an overall solution to the employment services information is designed and implemented.The program proposed relies on a professional job recruitment sites,and different electronic terminals are researched and developed to meet the employment needs of different groups.The terminal hardware and software designs are described.The program extends the recruitment business to the streets (township) of human resources and social security,community,universities,supermarkets,railway stations,etc.,thus expanding the coverage of employment information.The program has found practical uses with good results.

Key words: Employment service information;human resources;electronic terminal;Customer Service;Call Center